Qtrax is dedicated to providing the best possible support for our users. Please see the following FAQ, which address many of the questions that we have received. We are working to correct any bugs or technical problems that we have been made aware of. The application is currently in Beta release and our beta users are a key source of information as we continue to improve our service. For additional questions or to make us aware of technical issues, please contact us at: support@qtrax.com. We will send out regular emails to notify you of any updates or changes in the service.



To install Qtrax 0.3, the following components need to be present. If these components are not present, the Qtrax player will not function properly.

installs

Why am I not able to install the Qtrax 0.3 player?
Please make sure that you have all the components installed, which are prerequisites for Qtrax player installation.

When I open the Qtrax application, an alert is displayed. How do I fix this so I can use Qtrax?
Please follow the instructions below if you encounter any of the following alerts after opening the Qtrax application,

"Media Core Error"

“Component not initialized”

“An extension overlay has failed to load”

“Click here to download plug-ins”

Please follow the steps mentioned below for the solution to those issues:
1) Go to Tools-> Options-> Add-on
2) Uninstall all Add-ons
3) Uninstall Qtrax
4) Re-install Qtrax


AboutPressSupportContact UsLegal Disclaimer
Select Your Country
© Qtrax 2008