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Qtrax is dedicated to providing the best possible support for our users. Please see the following FAQ, which address many of the questions that we have received. We are working to correct any bugs or technical problems that we have been made aware of. The application is currently in Beta release and our beta users are a key source of information as we continue to improve our service. For additional questions or to make us aware of technical issues, please contact us at: support@qtrax.com. We will send out regular emails to notify you of any updates or changes in the service.
I am a musician and I want to post my music on Qtrax.
Qtrax was created to allow musicians to monetize their music via P2P. At the moment, we are working on a solution for artists to post their work for download. If you want to be contacted when our program for posting your music is available, please e-mail: artists@qtrax.com.
I am a musician and I don't want my files to be distributed on Qtrax.
Qtrax respects your rights as an artist. We will not intentionally distribute any artist's works without a license. Please remember that P2P is an open network with millions of users, which Qtrax uses as a source for the catalogue. Search results may display your tracks, but they will be disabled for download. Qtrax has artist pages, album art, and track listings for a very extensive library of artists. Having an artist page on Qtrax does not indicate that your music is available for download. Artist pages are information sources including biographies, album listings, and related artist information. If you do not want your music available to Qtrax users or if you find your music on Qtrax and want it removed, please email: artists@qtrax.com.
TOP TEN QUESTIONS
Why can’t I download music and when will it become available?
Why haven’t I received my activation email?
I’ve forgotten my username/password, what should I do?
Why am I getting the message “You need to log-in to download” when I am already logged in?
Why does “Use Qtrax Player for downloads” come up when I try to download?
The site won’t accept my login details it says, “Invalid password/Login,” what should I do?
How do I get a Qtrax Username?
